“Objective” Sales Management

Knowing your sales team

Who are the best clients?

Try answering the question and see how many people think like you

Those who look for you:
Those who do not ask for discounts:
Friends:

Characteristics:

  • Assessment on sales and management roles
  • Online questionnaire (Italian and English)
  • Characteristics that will be investigated:
    • Natural versus professional stile (DNA)
    • Individual styles of communication
    • Individual motivational forces
    • Individual efficiency along CRP (Customer Relationship Process)
    • Organizational value
    • Time management
    • Completing assigned tasks
    • Following procedures, processes and company practices
    • Attitude towards change
    • Competitiveness
    • Analysis of Data
    • Sense of urgency
  • Profiles must always be shared through an one-on-one conversation in person/online (Italian and English)
  • Report to the Organization:
    • Hunter vs Farmer
    • Individual general picture: “your DNA”
    • Overview of teams based on multiple clusters
    • Where conflicts arise in the team
    • Team members under stress
    • Team members who can help drive change
    • Which priority motivational levers are part of the individual and which are part of the team

“Objective” Sales Management

Knowing your client

  • Like your sales people, the client also has their own “DNA”
  • The general attitude is to approach a sales relationship based on your own communication style
  • What happens when you do not correctly identify the style of your purchase stakeholders?
    • ... the sales process is longer
    • … why is it that the needs of purchasing stakeholders are different from yours
    • ... then the business proposal undergoes multiple reworks due to relational misalignment

By developing the ability to recognize your stakeholder's style, you accelerate the sales process.